We now deliver to 11 countries in Europe

Frequently asked question ➜

Customer service

You are always very welcome to contact us if you have questions or need help shopping at Dalille. We are also happy to help if you want to know more about your order, delivery status or similar 🚀

You can also try looking at our Questions & Reply page before contacting us. It could be that we have answered a similar question before! 😄


You will find our customer service chat in the bottom right corner, on all pages, on Dalille - the icon represents a speech bubble and you will get in direct contact with us.

Day of the week Opening hours
Monday 09.00 - 22.00
Tuesday 09.00 - 22.00
Wednesday 09.00 - 22.00
Thursday 09.00 - 22.00
Friday 09.00 - 22.00
Saturday 12.00 - 22.00
Sunday 12.00 - 22.00

Messages sent to us outside of the above opening hours will only be answered when we get online on the chat again. You can send us your question by e-mail, so that we can get back to you more easily 📧


You can contact customer service by email to dalille@priverv.dk. We normally respond to e-mail inquiries within 24 hours - also at weekends.

Contact form

The contact form corresponds to an e-mail, so the same response times apply.