Customer service
You are always welcome to contact our customer service if you have questions or need help shopping in our store 💖 We are also happy to help if you want to know more about your order, delivery status or the like 🚀
You are also very welcome to take a look at our Questions & Answers page before contacting us 👍🏻 We could have answered a similar question earlier! 😄
Live Chat
You will find our customer service chat in the lower right corner of the entire website 🧭 The icon represents a speech bubble and you will be in direct contact with us 💬
| Weekday | Opening hours |
| Monday | 09.00 - 22.00 |
| Tuesday | 09.00 - 22.00 |
| Wednesday | 09.00 - 22.00 |
| Thursday | 09.00 - 22.00 |
| Friday | 09.00 - 22.00 |
| Saturday | 12.00 - 22.00 |
| Sunday | 12.00 - 22.00 |
Outside of the above opening hours, you can instead leave us a message, which we will answer by e-mail when we are online again ✉️ Alternatively, you can send us your inquiry by e-mail so that we can get back to you for sure 😊
Visit our Help Universe
Get help shopping with us by
visiting our new Help Universe!
You can also contact us via e-mail, by writing to kundeservice@dalille.dk ✏️ We answer inquiries by e-mail within 24 hours - also at the weekend 🥰
Contact form
Alternatively, you can use the contact form below to send us a message 🎈 The contact form corresponds to an email, so the same response times apply 👍🏻
